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Hi, I'm Chad Hultman. An accomplished, professional highly regarded for 20+ years of experience delivering high customer service satisfaction and results

Chad Hultman's Bio:

Recognized as a leader with expertise in customer resolutions and disputes through active listening, empathy, and understanding with the proven dedication and drive to achieve all goals and performance metrics in a 100% remote capacity. A strong communicator and presenter who works well with diverse personalities and people at all levels of an organization.

Chad Hultman's Experience:

  • Data Abstractor at QAT Global / State of Nebraska

    December 2020 - Present | Omaha, NE

    Abstracts the required Nebraska Violent Death Reporting System (NeVDRS) data elements from violent death cases as assigned by NeVDRS & State Unintentional Drug Overdose Reporting System (SUDORS) Program Manager and enters information into the Center for Diseased Control and Prevention (CDC) Secure Access Management (SAMS) database Collaborates during the NeVDRS Advisory committee meetings and all CDC all-state calls along with technical assistance calls for NVDRS

  • Senior Expert II | Community Specialist at Uber Technologies

    October 2014 - Present | Omaha, NE

    Served as the face of Uber. Provided in person support to assist new driver-partners get on the road for the first time, build engagement with the platform over time, and serve as a logistics hub for existing drivers & delivery partners Helped build programs and processes that define the way customers interact with Uber and have a positive impact on the cities which we operate. Worked directly with all stakeholders both internally & externally (Program Managers, local/state regulators, etc) on compliance & regulatory matters Provided support to multiple Lines of Business including UberEATS, UberFREIGHT & UberCONNECT. Created and revised online menus for new & existing restaurants. Provided Online and remote phone support back-up. Won multiple awards, including Uber Global Top 5 performer in customer satisfaction and two Uber Midwest Region TOP EXPERT performance awards.

Chad Hultman's Education:

  • Bellevue University

    1993 – 1996
    Associates of Arts - Marketing & Public Relations
    Concentration: Marketing & Public Relations

Chad Hultman's Interests & Activities:

Music, Camping, running & cooking.

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